My First Experiences as an ERC Employee
This past week, I completed a full month as a marketing assistant at ERC. Looking back, I definitely forgot what it’s like to be the ‘new kid.’ Before ERC, I was working the same job since I was 17 years old. Once I graduated from college, I knew that I had to make some changes, which was a terrifying thought. With almost a full year gone by since graduation, I finally committed to search for something new. I’m so glad I took a step in the right direction because that is how I came across ERC.
Before I knew it, it was my first day on the job. I truly had no idea what to expect. I had heard about the success of the company and immediately became intimidated. All these questions popped into my head. Would I fit in? Is this a cut throat type of business? How long is it going to take for me to feel comfortable and prepared? Did I prepare enough? I had to actually hit myself on the forehead to stop my thoughts. I finally opened the door and walked in to my first day at the office. (I later found out there are cameras outside at that door.)
I was shown to my desk and waited for instructions, trying to hide any nerves I may have had. I swear for the first ten or so minutes, I mostly heard singing. I’m talking anywhere from old school classics, to NSYNC, or something completely random like a Christina Milan one hit wonder. After being here for a month, I now understand that this is a daily thing, and I absolutely love it.
The first week, I was acquainted with fellow employees and began my training process. This is where the intimidation kicked in, but only because everyone here is so amazing at what they do. I was given the opportunity to listen in on some incoming and outgoing calls. The customer service here is outstanding, which sets ERC apart from most companies. Relationships that have been built with each client is honestly admirable, and all I could think about was how I could not compare to what they do. However, with some encouraging words of advice, I became more and more comfortable with picking up the phone. Of course I had, and still have several questions throughout my day, but everyone is so willing to help out anyone in need. ERC is managed by a very cohesive group where we work together in a positive environment, always supporting one another.
I would say the atmosphere in the office is laid back and incredibly friendly, but above all, hardworking and determined. It’s motivating to witness a great sale being made, or gaining a new prospect. It pushes you to be your best, whatever your field may be.
I believe in just one short month, I have learned a lot about myself already. I have come to terms with the fact that I can be an over analyzer, however, I’m starting to let that habit go, which has allowed me to come out of my comfort zone and be more confident in myself. As much as I despise making mistakes, I realized it’s one of the best ways to learn and get it right the next time. I look forward to continuing to push myself and grow as a marketing assistant here at ERC. I also look forward to what songs I’ll hear today.